Setting up your first Stock Socket is straightforward. Follow these steps to integrate your device with our platform and start optimizing your energy use based on real-time pricing.
Connect Your Stock Socket
To begin, ensure your Stock Socket is plugged into a power source. The device's built in LED should be blinking blue light, indicating it's ready to be connected.
Download and Install the Stock Energy App
Go to the App Store or Google Play and search for the "Stock Energy" app. Download and install the app on your smartphone. Open the app and log in with your Stock Energy account. If you don't have an account yet, create one by selecting the 'Sign Up' option.
Pair Your Device
In the app, navigate to the 'Your Devices' section and tap on 'Add Device'. Follow the on-screen instructions to pair your Stock Socket with the app via Bluetooth or Wi-Fi. Ensure your phone's Bluetooth and Wi-Fi is turned on and within range of the device. Once connected, the blue blinking light on the Stock Socket should turn off.
- Bluetooth Enablement: Ensure your mobile device’s Bluetooth is on to facilitate the initial handshake.
- Wi-Fi Configuration: Connect your socket to your home Wi-Fi network for cloud access. Make sure you have your Wi-Fi password handy.
Customize Your Settings
Once paired, you can customize your device settings in the app. Set your desired electricity price limit. The smart socket will automatically turn off when the current price exceeds this limit to help you control energy costs. Be sure to also explore other available functions
- Electricity Price Limit: Specify the maximum price at which the device will remain active to keep your energy bills under control.
- Ignore Period: Define a time range for when the device will always be on or off, disregarding other settings.
Notification Settings
Currently, the Stock Energy app provides notifications only for the following events:
- Device Offline Notification: Notifies you if the device goes offline, ensuring you're aware of connectivity issues.
- New Update Available: Advises you when a new software update for the app or device is available.
Troubleshooting Tips
If you're experiencing issues with device setup:
- Connection Failures: Ensure your smartphone is near your device, and try restarting the app and device.
- Wi-Fi Issues: Double-check your Wi-Fi credentials and ensure your network is functioning properly. Also make sure your device is in range of your WiFi router.
Resetting Your Device
If you need to reset your device to its factory settings, please refer to our detailed guide. Visit this page for step-by-step instructions on how to reset your Stock Socket safely and effectively.
Customer Support
If you require additional assistance, please reach out to our friendly customer support team directly through the app or the Support section in Web dashboard. We’re committed to helping you every step of the way.
By following these steps, you'll be on your way to optimizing your energy usage efficiently. Welcome to the future of smart energy-saving solutions!