If you need to reset your Stock Socket to its factory settings, perhaps due to connectivity issues or new device pairing, follow these easy steps:
Steps to Reset Your Smart Socket
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Press the Power Button and Plug in Your Stock Socket
- Locate the power button on your Stock Socket.
- With the power button pressed, plug your Stock Socket in a powered outlet, and keep the power button pressed for 10 seconds.
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Release the Power Button
- After holding the power button for 8 seconds, release it. The blue light on the Stock Socket should begin to blink, indicating that the device is ready to pair.
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Reconnect Your Device
- Once you see the blinking blue light, follow the pairing instructions in the initial setup guide to reconnect your smart socket to the Stock Energy app.
Important Notes
- Irreversible Action: Performing a reset will remove all current settings, including any saved Wi-Fi networks and price limits.
- Indicator Light: Ensure you're observing the indicator light patterns as they are essential for confirming the reset is successful.
Customer Support
If you require additional assistance, please reach out to our friendly customer support team directly through the app or the Support section in Web dashboard. We’re committed to helping you every step of the way.